Self-Extractors for Software Installation that are using InstallShield SETUP programs cannot include directory information. For example, a setup filename in a Zip file (.zip or .zipx) should be setup.exe not disk1\setup.exe.
You can re-zip the files without directory information, then re-run WinZip Self-Extractor, for example, with the command line:
"C:\Program Files\WinZip Self-Extractor\wzipse32" -ishield3 filename.zip
The directory information (e.g. the disk1 part of disk1\setup.exe) prevents the WinZip Self-Extractor Wizard from auto-identifying an InstallShield SETUP.
Even when the -ISHIELD3 or -WAIT command line parameters are used, or the Wait For field is specified in the WinZip Self-Extractor Wizard, the self-extracting file does not wait for the InstallShield SETUP to continue because the code that handles this does not deal with directory information (specifically, it does not expect directory information for the file _ISDEL.EXE).
If you have any questions about this information, please submit a Technical Support ticket.