|WinZip camera features require a Pro or Enterprise registration.|
When you connect your camera to your Windows 10 or Windows 8 computer, you will first see a prompt that can be used to choose what Windows will automatically do each time you connect the camera.
If you click or tap in this prompt, an AutoPlay prompt will then display giving you the available options for the camera. If you click or tap Zip from camera, WinZip can then be used to download your pictures. Note: With Windows 10 and Windows 8, using this AutoPlay prompt sets an always option.
If you choose one of the options above and later want to change that selection, please see the next section, Changing your AutoPlay options.
Changing your AutoPlay options
If you have configured Windows to always do something particular when you connect a device and you then want to change that option, you will need to:
- Click the Windows Start button and begin typing autoplay
- When you see AutoPlay settings in things being displayed by Search, click it
- When AutoPlay settings opens, find your camera, click the drop down menu, and select what you want to happen
If WinZip doesn't appear in the AutoPlay dialog
Digital cameras can connect to your computer in either one of two different modes. The mode your camera uses will determine whether or not WinZip appears in the AutoPlay dialog.
- Picture transfer ("PTP") mode: in this mode, Windows "knows" that the device you've connected is a camera. Zip from camera using WinZip will appear in the AutoPlay dialog in this mode.
- Mass storage mode: in this mode, your camera appears to Windows as a storage device, just like a disk drive or a USB memory stick would. Because Windows has not identified the device as being a camera, Zip from camera using WinZip will not appear in the AutoPlay menu in this mode.
To determine which mode your camera is using, connect it to your computer. When the AutoPlay dialog appears, look for the device identification at the top. If it includes a drive letter such as "(G:)" your camera is in mass storage mode, and WinZip will not appear in the AutoPlay dialog.
Many digital cameras allow you to change modes using a setup menu. Consult your owner's manual for details. Note that your manual may use different names for the two modes (one common name for picture transfer mode is "PTP").
If you have any questions about this information, please submit a Technical Support ticket.